I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
...William Gorman
|
Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again.
...Emma D
|
Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
...Charles Archibald
|
Great Service. Particularly liked being kept in touch regarding delivery date
...Paul Hicking
|
Great price, great item replacement toilet cistern, great comms, recommended!
...Alex Kells
|
Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.
...David Beck
|
Easy to use website and fantastic customer service. 10 out of 10
...Olga joven
|
It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
...Paul Wheeler
|
I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
|
Excellent service and kept informed through out the purchase I would definatley use again
...Robert. JenningsYoung
|
£
£22.53 
