I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...ALLAN BRISTOW
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Excellent service & quick delivery.
Best price on the Internet by far!!. ...Gary Rayner
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good product, many thanks ...Quality Hotel St Albans
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Than you no problems ...Dave BAMPTON
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...Christine
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones. ...Ian Christopher Jones
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