Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks ...Steve OShea Harefield Manor
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In need of a replacement timer for my central heating, I found MyTub offering the keenest price, apart from their shipping cost to me here in France. Not to worry, I found a cheaper shipper and MyTub were more than happy to oblige, including prompt email exchanges to coordinate collection by my preferred shipper. I just wish I had more business for them . . . ...David Weale
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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Excellent service with delivery on date as quoted. ...Malcolm Heron
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Good service at a good price. Thanks ...Frank Weaver
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Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience. ...Graham Tolley
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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All delivered on time and in good order. ...Oakfield Construction
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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