Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely ...MARIE HELENE AUGIS
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again. ...Angie Stuart - James Laing
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife. ...Craig
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so. ...Robert McNaughton
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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea ...Helen Magnay
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
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