First rate service, no complaints or adverse comments ...JAMES FLATT
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Excellent service. Prompt delivery. Good vlue. ...B J Swindells
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
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Order delivered on time with no problems.
Price very keen too. ...James Spy
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Excellent service.
Many thanks,
John. ...JOHN BOWERS
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great service, very speedy, and very helpful call centre, ...chris flint
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Many thanks for an excellent service and very efficient customer relations. ...David Calder
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