Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Received with thanks.
...T.A.Foots Plumbing
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you. ...Philip Hope - Phil Hope Plumbing
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks ...Roger Beeken
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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Excellent service received, prompt communication throughout order process, would recommend and use again. ...Mr K J Higgs
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The part arrived promptly and was a good price. ...Nigel Daish - SE
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned. ...Eudes Diemoz
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