Item delivered as specified ...Keith Hale
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Excellent communication throughout right through to delivery. Keep up the excellent service ...Jason Nutkins
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service ...Dave Westlake
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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Tremendous product and great service. ...Sean Ramsden
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Excellent communication so i could keep my customer upto date ...dan morgan
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Nice friendly service, with regular updates.
Regards,
Mark ...MARKABRAHAM
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No problems, which is as it should be. ...Steve Cox
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service ! ...Bruce Cassell
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