I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
...Cedric Beeby
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Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Thank you - just the parts I needed and now fitted to the taps. Excellent service.
...Brian RidleyJones
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Good value, good delivery costs, a little long wait though.
...Brian Kerr
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Emailed to confirm delivery and came on time - great.
...Mark Brazendale
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very quick a bit expensive for such a small ttem but good service
...d.daniels
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.
...Mrs E Andrews
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Item arrived , but toke a while to git here.
Thx
...Jonny Davis
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£
£69.20 
