Thankyou for your product which I was very pleased with
Regards
Judith ...Judith Harkus-Jeffries
|
A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
------------- ------------- ------------
Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
|
very satisfied with the service ...joyce jobling
|
Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
|
Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
------------- -------------------------
Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
|
Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early! ...Alan Marriott
|
The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
|
Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks ...GARY F MASSON
|
Good communication and delivered replacement part fast - Thanks
...Alan
|
Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
|