The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service ...Mrs Ann M Jones
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again! ...S Grimsley
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Order was delivered on time and I was accurately kept informed. ...Barrs Hill School
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate. ...Terence Tatham
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you. ...Bruce Mountain
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Excellent services ...Monwara Dewan
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You ... Marie Bullivant
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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