2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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Thank you - a very efficient service and excellent telephone support staff.
...Margaret Miller
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day.
...Leopold Hugo
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back
...NAHEEM QUASIM
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Excellent communication so i could keep my customer upto date
...dan morgan
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Friendly and helpful staff. Parcel arrived on time as promised IPP
...Philip Hembrow
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
...Julius Ross
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Easy to use website and fantastic customer service. 10 out of 10
...Olga joven
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£
£69.20 
