I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks ...D.C. Duncan
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Very efficient, Good value. Eay to order from.
Best regards ...Robert Dawber
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Brilliant ...Peter Woods London Limited
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The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
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Very efficent ...marti cannon
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...Mrs
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Excellent service.
Many thanks.
...Mr P J Webb
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
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