Very easy transaction , part delivered on time ...EXELDENT
|
Spot on sevice ...Paul Harewood
|
very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much ...Zakiya Hanslot
|
I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ...Mrs Claire Harrison
|
Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
|
Very helpful quick service will use again and recommend to friends. Thankyou ...Julie Page
|
Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...Andrew Martin Whitton
|
Excellent delivery and progress reports thank you. ...ERVIN AMASTEEL
|
I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside. ...Jim Stonehouse
|