fast service , pleasure to deal with ...paul king
|
Excellent service, saved us a lot of money!!
Thank you ...Mrs H Petcher
|
Very easy transaction , part delivered on time ...EXELDENT
|
An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
|
excellent price quick delivery time ...JAMES MORLEY
|
This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
------------- ------------------------- ------------------------- ----------------------------
Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub ...David
|
Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
|
Excellent web site and excellent service, delivered on time will def use again ...Pauline Williams
|