Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly
...MR P KELLY
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Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing.
...LYNNE MARTIN
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals
...Mrs Norah Powell
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Good delivery service. Bath arrived earlier than expected. Kept informed on deliveries. Packages arrived in good condition. Drivers helpful - were on 1st floor & both were willing to help carry heavy good up the stairs. Price competitive. Would recommend to others.
...Lola WanLing Chang
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks
...GARY F MASSON
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech
...Cookertech
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james
...jac construction
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!
...Brian Radbone
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Top customer service.
...David Gillanders
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£
£825.87 
