Very Good service Thank You ...Bean on the Run LTD
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...Anne Langley - Langley
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Excellent service - as always. Cheers! ...Robert McNamara
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component ...Charles W Marshall
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Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
...Cara Charlesworth
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Superb next day delivery, just waiting for one more item from MyTub. ...Sean Denton barnsley.gov.uk
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings ...Adele Hemmings
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