I could ask for no more !
Thank you ...MIKE DEVAS
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Good service. Completely satisfied. ...Peter Ellis
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MANY THANKS FOR THE FAST DELIVERY. BUYING THJE FUSE SAVED ME HAVING TO BUY A NEW TUMBLE DRYER. THANK YOU. ...NICOLA VAUVERT
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Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010 ...Temple Hotel Ltd
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A ...Franks Kitchens FK Design
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
...Colin Campbell
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended ...dugald Macaulay
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