I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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recieved with thanks
...mitchellspipeservices
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No problems at all, kept me informed and delivered when you promised
...Rod Henderson
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Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved
...stephen Wheeler
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Very good communication and helpful when there was an issue with my order
...Christopher Giles
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Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer
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I was very pleased with your service and would use you again.
...Peter Butler
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.
...Anthony Fineberg
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.
...George Paparestis
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£
£13.97 
