We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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The item arrived next day - great service
...Trevor Owen
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul
...Paul larmour - Paul Larmour
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
...Hannah Evans
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You asked fora review which I am pleased to give. Not having used your company before and finding a couple of days before Christmas that I needed a spare part for my fire, I came across your name as suppliers of the part.
I duly ordered this part and was so pleased with the service I received and took the trouble to comment on your excellent service at that time. Imagine all the hustle and bustle of the Christmas period, delays, etc. with transport generally - BUT - your firm came up trumps and delivered the spare part before Christmas - much sooner than expected, particularly when the delivery date was projected for January. Well done and thank you. I would not hesitate to use your company on another occasion.
...Evelyn Moore
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Fantastic service provided!
...Hari Parmar
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was a mix up in address but was sorted out realy fast was quite empressed with the service
...J G AIRD buildingrepairs
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
...Bob Begley
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Arrived on time and as ordered
Good Value
...David Sewell
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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£
£51.21 
