Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers ...Holly
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excellent service ...John Lamb - Llewellyns
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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Brilliant service at a reasonable price!
...Stuart Perren
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Thank you so much for my order, which I was really happy with and the delivery service was 100%. ...Joan Stockton
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
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Great service - very happy. ...Gerard Crawford
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...Paul
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