I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service. ...Mr.I.M.Hutton
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Excellent communication, part fitted shower now up and running.
Cheers ...Dennis McEvoy
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very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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Excellent service and excellent price - well done! ...Terrence Wheatcroft
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers ...Howard Williams
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Great service. You helped me get the right product, answered my questions and delivered the goods on time. ...Doug Farmer
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I was impressed with the service offerred. ...Mallinath Chakraborty
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again. ...David Wills
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