Good quick service, exactly what I orderded. Easy to access the website site. Thank you. ...LYNDA SQUIRES
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
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Very quick and efficient service kept us well informed at every stage ...R J Malton
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All good, thanks! ...Gillian Hodgson
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excellent service thankyou ...ANNE CROWNSHAW
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item was damaged so had to order a new part. ...David Borthwick
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Very good service, fast delivery ...Robert Law
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Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for. ...Kyle Sinclair
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excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples. ...Craig Morris
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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