The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Product delivered in a few days at a reduced cost from list. Good service. ...David Knight
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning. ...Michael Hall
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Super quick delivery,excellent service. Would definately recommend using this company. ...michael stubbs
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well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful. ...Pamela Gill
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friendly , helpful service,good communications...would highly recommend,many thanks ...michael moore
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks. ...Duncan Bamford
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order arrived ok thank you all good ...Dave Millen - Pandora Estates
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Brilliant,
Very easy to use the web site, item ordered was exactly as described and order process was very easy.
Item was delivered on time and driver was very helpful and polite.
Will deff use MyTub again and am delighted to have discovered you!
Many thanks.
Jon. ...Jon File
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