Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN ...Rob Poulton
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Excellent price - prompt delivery - you siad what you would do and did it. Well done! ...Eric Pavyer welwyn.org.uk
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many thanks for my filter received on schedule,
excellent service. ...Roger Vernon Bird
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post ...Mrs J A Soper
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Happy with product - took a long time to arrive, but ok in the end ...Graham Dashfield
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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Excellent quality and intact order, would order from this company again,thank you ...Anthony Wood
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath. ...Man Pan Wong
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I am most pleased with the service provided by myTub.
Diolch yn fawr. ...Rees
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