When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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order delivered correctly and promptly. Thanks
...Anthony Harris
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
...Dougal Marshall
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Excellent service problems handled promptly and courteously
...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.
...bryce wilkinson
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very good service very helpfull staff very promt with my order will use this company again soon
...michael john barratt
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him.
...Ivor John Lane
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you
...Peter Scott
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£
£12.26 
