The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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Service is top notch could not of done any better thank you ...keith Thompson - Mace
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication. ...John Pearce
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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product easily identified using google link. prompt delivery. thank you
...julian rudek
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Excellant Service ...Royal Bank of Scotland
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Excellent service Thank you ...Paul Christer
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Good communication and quick delivery. Would highly recommend ...Angela Ralte
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