So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire. ...Paul Darnes
|
So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
|
Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
|
PCB part safely received and fitted by plumber. Pump restored to good working order thank you. ...Peter Moore
|
Excellent service , very competitive prices , prompt & kept me informed of the progress of my order . ...1st Choice Property Maintenance
|
I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
|
Very good. Thank you. Will use again. ...Olga Frame
|
Thanks...Great service ! ...KCA COOKE HEATING ENGINEERS
|