Product fine, price ok, delivery very slow ...Graham Smith
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks! ...Lynn Hunt
|
Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again ...Michael Leonard
|
Excellent service.
Many thanks.
...Mr P J Webb
|
Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem. ...Sheila Bean
|
You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen. ...AdamsGale
|
Very prompt service. The only thing there was not an invoice in the box. ...Elizabeth Logan
|
Great company. Very helpful from start to finish. ...Lee Oates
|
Order received. A quick and efficient service - good value for money. ...John Mead
|