Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
...Duncan Alexander
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line
...Paul
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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excellent service
...SANGSTER ELECTRICAL
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Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you
...Mark Eliot
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again.
...Micheal Jones
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends
...les green
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend
...The Old Bungalow Guest house
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Excellent service very fast delivery and all for a very reasonable price
...Andy Betts
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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£
£9.19 
