Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
|
FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
|
Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub. ...Ged Mead
|
Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
|
Thanks
Please note only three knobs fitted out of six sent
Any help ...George Egesi
|
Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks ...Deborah Low
|
Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks. ...Henry Duncan
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Great service, friendly, helpful and quick. ...John McQueen
|
Very pleased with service and product, thank you ...alexandra richardson
|