The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest
...Christopher Guest
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much.
...Roy King - na
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Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
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fast delivery,basin arrived in good condition,so all pleased here thanks.
...BRIAN MILNE
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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Excellent service, very prompt delivery.
...David Groucott
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.
...Anthony Lowton
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Order arrived when expected and in good order. Excellent service from My tub throughout.
...Margaret Struthers
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Excellent, helpful service every time....
...Design and Technology Services Ltd
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£
£9.19 
