We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall ...John McDougall - Safehinge
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company. ...Irene Beaumont
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Briilliant service thank you very much. Good communications. ...Amanda Cairns
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These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery. ...Graham Wild
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...Mrs
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very good was all kept updated on the progress would use it again when needed ...mark stocks - the bradford hotel
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Excellent service!! will certainly use again. ...Shaun Gibson
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