I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better ...Nigel Thompson
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order ...Orbit Equipment Trading Establishment
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Thank you
Please do not send anymore emails ...John McMullen
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Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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very satisfied with the service ...joyce jobling
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Very impressed with serice. ...Susan Collins
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In time. In budget. Many thanks. ...Sergey Danilov
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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