I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
|
Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done. ...Boyd Coughlan Ltd
|
What can I say, I got what I ordered in good time. Many Thanks. ...Mr Dean Woodward
|
Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received. ...John Hughes
|
Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
|
Thank you superb prompt and attentive service, will definitely shop with you again. ...Mrs Pam Croft
|
order received at 0815 Friday 220113 thank you ...mr peter cappellini
|
I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you. ...S T Paterson
|
Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service. ...Aubrey Poole
|
slow delivery, moderate price, not over impressed. ...mike trask
|