I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Fast deliver of the right parts Thanks
...The Pigsty
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that.
...Paul james construction
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MyTub provided an efficient, very helpful and friendly service, highly recommended.
...kenneth cairns
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delivery took a little longer than I had hoped
...Peter Lowe
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Brilliant service. Excellent comms. I would most certainly use you again.
...Dai Llewellyn
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Quick delivery and at a good price
...Calum Stringer
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks
...Anthony Hill
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Excellent service
...basingstoke hospital bnhft
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No problems. Good service
...Denis J A Mac Daid
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£
£257.45 
