The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Well done guys, it arrived at 8:30! The best price around and a great service.
Ill put a a link to your web site on my own at www.YourTotalEvent.com if you have some preferred key words let me have them and I shall use those.
Thanks ...Mike
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself. ...JEREMY EDDY
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Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time. ...Joe Leone
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks ...Mrs Brenda Braithwaite
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Good website. Good prices. Excellent service. Thank you. ...John Lawton
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John ...john bradford
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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