Excellent service. the part arrived exactly when you said it would!
...Roger Francis
|
Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you.
...Christine Sutton
|
Fast,efficient service. Many thanks.
...Steve Driscoll
|
First class service
...Brian Thomas Carter
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.
...Dave Higgins - University of Bath
|
Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks
...Richard Podesta
|
Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
...Martyn Pavier
|
Pleased with service, would use again , value for money.
...Mrs Norah Powell
|
good product very good service would buy from you again
...Mr J Neave
|
£
£42.11 
