We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
...Victoria Yeomans
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub.
...Anna Girvan
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !
...Len Burton
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith
...Keith Sutherland
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God Job, you are very perfect with the information.
Thank you
FC
...Fabio Costabile - Projesya Ltd
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Excellent service, will use you again
Thank you
Delme Laugharne
...Mr J D Laugharne
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Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Excellent service and price
...Paul Toney
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU
...JOYCE PICKUP
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£
£24.25 
