I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
...Stefano Bittante
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery
...Kenneth Roulstone
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Fast,efficient service. Many thanks.
...Steve Driscoll
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Quick delivery and at a good price
...Calum Stringer
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
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A delay with supply - but kept fully informed of issue - good price for item - will use again
...Donald Fisher
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Excellent service. Would use MyTub again.
...Robert Williams
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
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Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services
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£
£24.25 
