Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f ...Graham Burgess
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........ ...Andy Earl - Rg Group
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended. ...Diana Vaughton
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
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Just to prove,internet shopping is worthwhile.this was my first order with your company.
excellent communications, excellent customer service.
very competitive prices.
I would thorougly recommend you.
I will most definitely shop with you again.
This is what customer service is all about.
a massive Thank you...
Ron Ellingworth Wolverhampton ...Ron Ellingworth
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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