Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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thank you for a speedy and efficient service, My filters are working perfectly ...Julie Partridge
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thanks for fast delivery highly recommended ...29
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks. ...Dennis Johns
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ...Steve
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First class service ...Brian Thomas Carter
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
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Many thanks for an excellent service as always. ...Gavin Hall
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