I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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very good prompt service
...ksk plg
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
...Derek Brett
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Excellent service very friendly staff
...Geoffrey Tobin
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges
...Robert Bridges
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In time. In budget. Many thanks.
...Sergey Danilov
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend
...Mrs Cheryl Smith
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
...Baxi Heating
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
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Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage.
...Douglas Martin
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£
£14.39 
