While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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All worked-out very well, well done, thank you,
...Jean-Luc Laloe
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds
...TERENCE MCSTAY
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Part was in stock easy to purchase online and arrived very quickly, excellent service.
...Russell Kenneth long - Gasplumb Ltd
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff
...cliff mills
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Excellent, kept me informed, would recommend
...Sean Garton - Paragon Management Services
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.
...Mark Eaton
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
...Clive Batchelor
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.
...Brian Sydney Lawson
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help.
...D. Muir
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£
£11.49 
