On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Part came on time. Service brilliant at half the price of other competitors. A big thanks.
...robert carmichael
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne
...Mrs Christine Milne
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Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex
...Mrs A Cutts
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The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.
...John Pitts
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Good Service, I was able to identify the correct part and they arrived promptly
...Henry Peat
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..
...Neil A Mearns
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MyTub provided an efficient, very helpful and friendly service, highly recommended.
...kenneth cairns
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Great service with very helpfull staff.
...James Waddell
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know.
...John Everett
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£
£105.82 
