Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward. ...Eila McGeary
|
1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction ...Norma Manning
|
After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
|
Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation. ...tony akers
|
v.good,service
would use again ...sarah gill
|
I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
|
we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you ...19 the dale aberford
|
Good price and excellent service !! ...Design and Technology Services Ltd
|