Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Item arrived , but toke a while to git here.
Thx ...Jonny Davis
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THANK YOU , ORDER ARRIVED SAFE AND SOUND.
GREAT SERVICE ... mrs e bowers
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
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Received as ordered with thanks.
Regards
Peter. ...Peter French
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Brilliant service, very happy ...NEIL VICARY - BRYEN LANGLEY LTD
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno ...L.Forno
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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