received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft ...james wolstencroft - j wolstensroft
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good. ...Alastair Onesti
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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Hi there,
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
Regards
William ...William Mc Areavey
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
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Fast and safe delivery. Competitive price and friendly staff. ...Georgios Papidas
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