good communication and goods as expected ...St Monica Trust
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend ...Mrs Cheryl Smith
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order came on date informed this was a very quick delivery will use this supplier again. ...BRIAN SHIELDS
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Kept very well informed of order statues and swift delivery. Really pleased ...W Tuckey
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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corrrect part arrived on time, thx ...H W Gravell
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excellent service. Part fitted and working , happy customer ...KOOLFORCE
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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