Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent seller, no problems with sale or delivery,would recommend them ...James Minty
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery! ...Richard Draper
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very happy with product that arrived on time ...Foxhaven Design Ltd
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Great service, very speedy, and very helpful call centre, ...chris flint
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Excellent and helpful service. ...Christopher Chorley
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Good delivery, prompt efficient service ...Aquasolve
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Good service arrived earlyer than I expected ...Julie Kemp
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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you ...IAN FORRESTER
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Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF ...basil formanuik
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