Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use. ...Martin Vince
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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Very pleased with the service and delivery. Everyone I dealt with was very helpful. ...Rob Gibson
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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thank you for a speedy delivery.we will continue to use yourselves. ...claire knight
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Fast delivery thank you. ...Shirley stacey
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
...Tim de Paravicini - Yoshino Ltd.
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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